We've spotted a few distinct types - is yours here?
The Browser/Researcher
Just looking thanks, or the online equivalent of window shopping. You know you might need something in the future so you’re testing the waters to see what’s around. Always nice to see you, please don’t be shy to ask us for more information if need be.
The Shop-around
You know your stuff - where the current specials are and who’s got the best freight deals. We try very hard to be amongst the lowest prices and love a challenge so if you find someone whose standard price is lower than ours, don’t be afraid to ask us to match it – chances are we’ll even throw a sweetener in to seal the deal.
The Need it Now
You know what you want and you want it NOW. This is me all over and it’s no surprise that I know my credit card number by heart. Did you know we do offer a same day delivery service in Auckland on request? otherwise if you tell us its urgent and order and pay by 1pm we'll do our darndest to get it to you the very next day NZ wide *(rural delivery excluded sorry and assuming item is in stock).
The Can I see it?
Shopping online is hard for you because you're a tactile type and like to see and touch your purchases. We understand this and if you are in Auckland and really really would like to see it in person or try it on, you are welcome to make an appointment at our warehouse in Waitakere or the Sandringham studio.
Otherwise you can rely on our no quibble returns policy. If you don’t like it or it doesn’t fit then return it for your money back. *see our detailed returns policy in our FAQs.
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