Thursday, February 5, 2009

Blowing our own trumpet

I don't feel completely comfortable going on and on about how wonderful we are, but.. friends are telling me we MUST let people at least read some of the fantastic feedback we get everyday here at Belly Beyond

So here goes!

What our customers have to say ……..

Keep up the good work! I can't fault your friendly, helpful advice, and your fast turn around. Will recommend your website to my friends.
Jo (Lower Hutt)

I would absolutely use your site again, and I would recommend it to other mothers. Your communication was fantastic and your prices were the best I have seen for the product I was looking for. Your site was also very easy to use.
Rachael (Tawa)

Just wanted to let you know that using the Ergo has been something of a revelation for me. I'd heard good things about it from various friends/websites, but had no idea just what a big difference it would make to my life. My main purpose in purchasing one was so that i could move round the house and get basic housework done with baby on board, but I hadn't anticipated just how amazing it would be for breastfeeding - my baby is going through a rather gymnastic stage and having him sitting up facing me in the Ergo is much easier than trying to hold him in my arms.

It is also amazing for him to sleep in - 5 minutes rocking in the front position with the hood up and he is sound asleep. He recently slept for 1.5 hours in the front position, while I walked home from a local park, along a busy road and over a motorway and he didn't stir at all.

Thanks for much for stocking such a wonderful product - I've been raving about it to all my friends with babies.

Arwen (Auckland)

I just want to thank you for constantly providing awesome products. I have bought a few things from you now and I LOVE everything I have brought. Brolly sheets have saved my sanity on a number of occasions. The teething necklace is well made, seems to help and is incredibly cute. I love that communication is always friendly. Also I brought at 3.00 (probably even later), it was shipped at 4.35 and arrived on Stewart Island the next morning. You guys do such a fantastic job and I will recommend you too everyone I know who needs something you sell. Thank you.
Paula (Stewart Island)

Hi there

Don't know if I got around to emailing you or not (blame it on nappy brain). Just wanted to say how brilliant the ergo baby carrier is. It has been our saving grace. Jack was clingy and wanted to be held all the time which meant either my husband or I always had him to sleep on us while the other one ran around playing with our two other children or doing housework. Now if he is unsettled and needs a sleep, we put him in the pack which he instantly falls asleep in then transfer him to bed.

Its also fab to take out as so easy or to cook or do ironing while he is in it. I am so enthusiastic about it, it must be great to sell such a great product. Love it, love it, love it.

Also very impressed by turn around time. I got pack in Chch within 24 hours of ordering it. Keep up the great work girls.

Thanks and Regards
Nikki Connor

Hi Louisa and Heidi

I just wanted to say thanks for the awesome customer service – I was very impressed with the follow up email, phone calls and how you went the extra mile with the personal delivery. By the way, I love the Milk PJs – they have to be the most gorgeous PJs I’ve ever owned.

Keep up the great work.

Tania (Auckland)

Very quick service, I had it the next day after ordering.
Keli (Hamilton)

I would be happy to use the site again. Apart from the fact you have some beautiful products, I phoned up before I purchased the item with a payment query and the lady who helped me couldn't have been more helpful, I really appreciated her attitude and patience. That level of customer service is rare these days.
Tory (Auckland)

And in short…………

  • I'm so pleased I went through Belly Beyond to buy my gear - great products, excellent service, prompt delivery. Couldn't ask for more.
  • ..Service was fantastic!! Louisa found me exactly what I was looking for when none of the other shops or sites bothered and even texted to tell me that it was available.
  • Love the PJs, can’t wait to wear them, and arrived very fast considering from NZ [to Australia]
  • Great – we had to get it quickly as we were heading overseas and they were brilliant at following up the courier and giving us feedback.
  • The service was excellent – very prompt delivery etc. The site easy to use
  • impressed with how quickly it was sent, very well packaged, and a great product
  • Great – we had to get it quickly as we were heading overseas and they were brilliant at following up the courier and giving us feedback.
  • I’ve got sexy boobs! Yay – this bra rocks and supports and is purdy all at once. Thanks so much, I love it!
  • Beautiful site - came across it as I was searching for a particular product and you had the best price at the time and free delivery on it which was a huge bonus.
  • Helpful and friendly service, fast, excellent.
  • Fantastic communication and quick delivery.
  • Prompt and friendly service.
  • Just what I was after - it's perfect!
  • Absolutely delighted with the boutique tote bag.
  • I was pleasantly surprised at how quickly I received my order (especially when I'm on a rural delivery) and it was in a lovely package.

It’s great to receive your feedback both through our email and customer surveys, thank you!

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